Customer Service

At BadrForce.com, we’re passionate about helping you perform at your best with top-quality sports accessories. Our goal is to provide exceptional support every step of the way. If you have any questions, we’re here to help!

Contact Us

  • Email: [email protected] (We respond within 24-48 hours)
  • Live Chat on Whatsapp: Available on our Facebook Monday-Friday, 9 AM – 6 PM
  • Phone: 01741-999791 (Monday-Friday, 9 AM – 5 PM
  • Order Tracking: Log into your account or use the tracking link in your confirmation email.

For faster resolution, please include your order number in any inquiry.

Frequently Asked Questions (FAQs)

How long does shipping take?

Standard shipping: 2-5 business days. Free shipping on orders over 5,000 tk.!

What is your return policy?

We offer a 7-day return window for unused items in original packaging. Returns are free for defective products. Contact us to initiate a return and receive a prepaid label.

How do I track my order?

You’ll receive a tracking number via email once your order ships. Check your account dashboard or click the link in the email.

What if my item is defective or damaged?

We’re sorry! Contact us within 7 days of receipt with photos, and we’ll send a replacement or full refund at no cost to you.

Can I cancel or modify my order?

Orders can be canceled or modified within 6 hour of placement. After that, contact us immediately – we’ll do our best if it hasn’t shipped yet.

Do you offer warranties on products?

Most items come with a 1-year manufacturer warranty. Check product pages for details.

Shipping Policy

  • We process orders within 1-2 business days.
  • Free standard shipping on all orders over 5,000 tk.
  • Tracking information provided for all shipments.
  • We use reliable carriers like Pathao.
  • Delays may occur due to holidays or high demand – we’ll keep you updated!

Returns & Refunds Policy

  • 7-day return period for most items.
  • Items must be unused, in original condition with tags/packaging.
  • Refunds issued to original payment method within 5-7 business days of receipt.
  • Exchanges available for size/color issues in sports accessories.
  • Non-returnable: Personalized items, underwear, or clearance sale products.

To start a return: Email [email protected] with your order details.

Privacy & Security

We take your privacy seriously. All transactions are encrypted, and we never share your data. View our full Privacy Policy for details.

Thank you for choosing BadrForce.com – your trusted source for premium sports accessories. We’re committed to your satisfaction!